You’re in! Now What?

You’ve secured your credits. Now, let’s get you on the calendar without the back-and-forth. Read this 60-second guide before you book.

Grab Your Code

Check your inbox for a confirmation email from Acuity Scheduling. Inside, you’ll find a Certificate Code (e.g., A1B2C3). You need this code to book your sessions for $0.

How the “Pick Any 3” Bundles Works

(Applies to Vancouver & Toronto Presale Packages) You have 3 total credits. You can use them for any combination of the following:

2x DEXA Scans (Back-to-Back) = 1 credit (Note: Must bring a friend/partner to the same appointment).

1x VO2 Max Test = 1 credit

1x RMR Test = 1 credit

1x Extended DEXA + Consult = 1 credit

Yes, you can mix and match. You can book 3 DEXAs, or 1 of each, or 2 VO2 Maxes and 1 RMR. As long as the total is 3, the code will work.

How to Book

Click the correct link below for your package.

Choose your date and time.

Click “Redeem Package or Gift Certificate” and enter your code.

The total will drop to $0.

Repeat for each session you want to book.

Redemption Links:

Redeem Gift Certificates

Redeem Vancouver/Toronto Bundles

Redeem 12-Test / 12-DEXA Packages

“There are no spots available!”

Our calendar can fill up fast, but we open new slots every week.

Don’t panic. Your credits NEVER EXPIRE. If you can’t get in this week, your credits will be waiting for you next week (or next month).

Check back Monday mornings. This is when we usually refresh the schedule.

Check back often. If someone cancels, their spot appears on the site instantly.

Sharing with Friends

If you want to give a scan to a friend, just text them your code. Once the credits are used up, the code stops working.

Still have Questions?

Do I need to fast before my test?

Yes. For the most accurate and consistent data, you should fast (no food or coffee) for at least 4 hours before any DEXA, RMR, or VO2 Max test. Consistency is king—if you fast for your first test, fast for your follow-ups too.

When will I get my results?

We are a paperless facility. Your results will be sent digitally to your email within 24 hours, though we usually get them to you almost immediately after your session.

I didn’t receive my confirmation email. What do I do?

First, check your Spam/Junk folder. Your email provider might have filtered it. If it’s been 24 hours and you still don’t see it, email us at hello@bodystats.ca and we’ll sort it out.

Can I reschedule or delay my appointment?

Our calendar is usually fully booked. If you need to change your time, please do so via your confirmation email at least 24 hours in advance. If you see an open spot, feel free to cancel and rebook yourself. If the calendar looks full and it’s an emergency, email us.

Do I have to use all my package credits at once?

No. You can use one credit today and save the others for 6 months from now. They never expire, so use them when it makes sense for your training.

Can I use my credits at any location?

Credits are specific to the city you purchased for (e.g., Toronto credits for Toronto). Make sure you are using the correct redemption link for your location.

Is there a waitlist for fully booked days?

We don’t keep a manual waitlist. Our booking page is “live”—if someone cancels, that spot opens up instantly for whoever grabs it first. Check back often!

Questions about the tests?

For specific questions about how each test works, check out the Main FAQ Page here.

Before You Arrive

Arrival Time: Please arrive 15 minutes early. Because we are fully booked, we cannot extend your session if you are late.

The Metal Rule: You can wear metal during a DEXA scan, but consistency is mandatory. If you wear metal for your first scan, you must wear it for every follow-up scan to ensure your data stays accurate.

Fasting: Ensure you haven’t eaten or had caffeine for at least 4 hours.

VO2 Max Prep: If you are doing a VO2 Max test, bring your gym gear (shoes/shorts) and a towel (that’s it!)—you will be sweating!